cabji's Privacy Policy

1 Purpose and Scope of Data Collection

When you create an account or use our services on cabji, we collect certain personal information. This information is collected solely to provide you with safe, reliable, and convenient service. We never collect unnecessary information without your consent.

The types of information we collect:

• Identity information: Your name, date of birth, and national ID or passport details (for identity verification).
• Contact information: Mobile number, email address, and current address.
• Financial transaction information: Deposit and withdrawal details, and records of transactions made via bKash, Nagad, Rocket, Upay, or bank transfer.
• Account activity information: Login history, betting and gaming activity, bonus usage records.
• Technical information: IP address, device type, browser version, cookies, and session data.

2 How Your Information Is Used

cabji uses collected information only for the purposes listed below. We do not sell any of your information to third parties for advertising purposes.

• Verifying your identity and ensuring account security.
• Processing deposit and withdrawal transactions and maintaining financial records.
• Providing you with assistance through our 24/7 live chat and email support team.
• Maintaining records required to comply with applicable laws and regulations.
• Preventing fraud, money laundering, and other illegal activities.
• Analyzing user experience to improve our services.
• Sending relevant promotional messages with your consent.

3 Data Security Measures

We have implemented industry-standard technical and administrative measures to protect your personal information. The cabji platform uses SSL (Secure Socket Layer) encryption technology, which keeps all data exchanged between you and our servers encrypted.

Our security measures include:

• SSL/TLS encryption: All web traffic is encrypted.
• Firewall protection: Advanced firewall systems to prevent unauthorized access.
• Two-factor authentication: An additional layer of security to protect your account.
• Regular security audits: Identifying and resolving system vulnerabilities.
• Restricted access: Only authorized staff can access your information.
• Data backup: Regular backups stored in a secure location.

Please note that no transmission of information over the internet can be guaranteed to be completely secure. While we are committed to providing the highest level of protection, you are advised to keep your account password confidential.

4 Sharing Information with Third Parties

cabji does not sell your personal information. However, in certain specific circumstances we may share limited information with trusted third parties:

Circumstances in which information may be shared:

• Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
• Legal obligations: In response to a court order or a lawful request from a government authority.
• Fraud prevention: With authorities assisting in the investigation of financial crimes.
• Technology service providers: Trusted technology partners who operate our servers and platform.

All third parties are required to comply with our strict privacy standards and may not use your information for any other purpose.

5 Cookie Policy

cabji uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

The types of cookies we use:

• Essential cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help analyze site usage to improve our services.

You can control cookies at any time through your browser settings. However, disabling certain cookies may limit some functionality of the website.

6 Data Retention Period

cabji retains your personal information only for as long as necessary. In general, we follow the policy below:

• Information for active accounts is retained for the entire period the account remains open.
• Even after an account is closed, information may be retained for as long as required to meet legal and regulatory obligations.
• Financial transaction records are retained for the period specified under applicable law.
• Technical logs (such as IP logs) are generally retained for a short period.

Once the retention period ends, we securely delete or permanently anonymize the information.

7 Your Rights

As a cabji user, you have the following rights regarding your personal information:

Right to Access

You may request a copy of the personal information we hold about you at any time. To make this request, email us at [email protected].

Right to Rectification

If any of your information is incorrect, contact us and we will correct it as soon as possible.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

Right to Opt Out of Marketing Communications

You may request to stop receiving promotional messages from us at any time. To do so, contact us via our 24/7 live chat support or by email.

• Speak directly with our support team on live chat.
• Write to us by email at [email protected].

8 Protection of Minors' Information

cabji is a platform for users aged 21 and above only. We do not knowingly collect any personal information from anyone under the age of 21.

Age verification is a mandatory step during registration. If we become aware that a minor's information has entered our system, we will promptly close that account and delete the related information.

If you believe a minor is using our platform, please notify us at [email protected].

9 International Data Transfers

Our servers and technical infrastructure may be located in various countries. As a result, your information may be transferred outside Bangladesh. In such cases, we ensure that:

• Transferred information is sent in encrypted form.
• The receiving party is obligated to comply with our privacy standards.
• Necessary contractual safeguards are in place.

10 Notice of Policy Changes

cabji reserves the right to update this privacy policy at any time. In the event of significant changes, we will:

• Post a clear notice on the website.
• Notify registered email addresses of the changes.
• Update the "Last Updated" date at the top of the page.

If you continue to use our platform after a policy change, you will be considered to have accepted the updated policy. You are therefore advised to review this page regularly.

11 Contact and Complaint Resolution

If you have any questions, concerns, or complaints regarding your privacy, contact us directly. cabji's support team is available 24/7 to assist you.

• Email: [email protected]
• Live chat: Live chat is available directly on the website.
• Language support: Assistance is available in both Bengali and English.

We take all requests and complaints seriously and strive to resolve them as quickly as possible. Our goal is to maintain the highest standard of privacy protection for every user.